You’ll need to sign in to Embroidery Library in order to access your order history and download your designs. Here’s how to sign in:
Click the “Sign in” link (person icon) at the top of the site—this will take you to the sign in page. From this page, there are two ways to sign in:
Option 1: Sign in via Shop
If you’ve used Shopify’s Shop app/platform in the past, your email address may be recognized. If this is the same email address on your existing Embroidery Library account, or that you want to use on a new account, you can click “Continue with Shop” to sign in. Even if an email address isn’t pre-populated, you can sign in via Shop.
Option 2: Enter your email address
If you prefer to use a different email address, or don’t want to sign in via Shop, click “More sign-in options.”
Then enter the email address you want to use to sign in.
If the email address you’ve entered is already registered with the Shop app, you may see the “Continue with Shop” option appear. You can choose this option, or if you want to continue to sign in with just your email address, you can click “Use email instead.”
This will take you to an “Enter code” screen. Check the email address you entered for a six-digit code—make sure to do this in a different window so you don’t navigate away from the login screen—then enter that code on this page to finish signing in.
My code isn’t working
Sign-in codes expire after 15 minutes and can only be used once. If you’ve requested multiple codes, only the most recently sent one will work. If you’ve requested multiple codes, make sure you’re entering the most recent one.
I’m not receiving a code
If you’re not seeing a code in your email, check your email’s junk or spam folder. Make sure you’re checking the same email address that you entered to sign in.
I already placed an order—why do I need to sign in?
It’s possible to place an order without signing in—only entering an email address and other checkout details. If you do this, you’ll need to sign in to confirm your identity before you can download your designs.
I signed in, but I keep getting signed out
If the security settings in your web browser are set too high, then you may have trouble staying signed in to the site—you’ll be able to sign in, but when you click a link to go to a new page, you’ll be logged out. To resolve the problem, add https://emblibrary.com as a trusted site in your web browser. Settings and process may vary depending on your browser.
Don’t I need a password?
No password is needed. Two-factor authentication uses codes sent to your email address to keep your account secure.
