Putting designs on a USB Drive (PC)

Many embroidery machines read designs from a USB drive. The steps below show how to put a design on a USB drive if using a PC / Windows.

Put a USB drive in the port on your computer.

Go to the design on your computer and right click on it to bring up the action menu.

Choose "send to," and send the design to the USB drive.

Eject the drive, and remove it from the port.

Insert the drive into the port on the embroidery machine.

Tap the USB icon on the machine's screen.

This demo is with a Brother Innovis. Steps may vary depending on the type of embroidery machine you use. See your machine's user manual.

Select the design.

There is only one design on the USB, so only one design appears.

If you have more than one design on the USB device, then more will show on the machine's screen.

And now you're ready to embroider the design.

Troubleshooting tips:

If you see the file on your USB, but your machine doesn't display it (or gives you an error message) check the following:

- Is your machine's embroidery area/hoop too small? A machine won't read or display a design that's larger than what it can stitch.

- Is the design unzipped? Machines cannot read zipped files.

- Did you change the name of the design? If you changed the name to something that includes special characters, like %($#@^&*, or if you deleted the file extension, then your machine may not be able to read the design and will not display it.

- Is the capacity/size of the USB too large? I have two USBs; one has a 64MB capacity, the other is much larger, 16GB. Our Brother Innovis won't read anything off of the 16GB drive, it needs the smaller drive.

- Do you have many files on the USB drive? Some machines will only recognize the first 100 files on a USB. If you're having trouble with your machine reading a design, remove all the other files from the USB so that only the one that you're working with remains.

- Most Janome machines require that designs be in a certain folder and subfolder on the USB drive. Click here for specific instructions for Janome machines.

If you have any questions about this HELP topic, send an email to [email protected]. Include:

- the design that your machine cannot read
- the order number
- make and model of the machine
- description of the problem

Please include all of the information requested so that we can help you troubleshoot the issue.

If you have questions about the above, let us know! Send an email to [email protected].