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Can I get a cd, disk, or USB drive by mail?

No, we're sorry to say that we don't send any designs through the mail. All designs and packs can be downloaded after purchase.

If you're not comfortable with downloading, then you are welcome to practice with our free designs. Order the free designs and practice downloading those until you're well-versed in the steps. Excellent downloading instructions are on the HELP page.

To receive further assistance regarding the downloading process, send an email to [email protected]. Tell us which web browser you're using, and we'll gladly direct you to the appropriate instructions.

If you have questions about the above, let us know! Send an email to [email protected].